The screen where the problem occurred and the steps immediately before it
What you expected and what actually happened
A screenshot or screen recording, if possible
Your iPhone or iPad model, OS version, and warikan app version
Never send your password, full card number, government identification number, or passport number—even when your question concerns an account or trip.
Frequently asked questions
Do I need to sign in to use a shared trip?
Yes. Sign in with Apple is required to create a shared trip or join through an invitation link. You can record expenses and settle a personal trip without signing in.
Are receipt images stored?
No. A receipt is used only while recognizing expense details, and the original image is not stored on warikan’s operator servers or in your trip data. Supported devices use Apple Private Cloud Compute; other environments use on-device recognition.
Are exchange rates and settlement amounts always exact?
warikan calculates amounts from the values and exchange rates you enter or select. Results can differ from actual card charges, currency exchanges, or transfers, so review them before completing a settlement.
How do I restore my Passport purchase?
Choose Restore Purchases on the Passport screen. An active subscription or lifetime purchase made with the same Apple Account will be activated again.
How do I delete my account?
Delete it directly from Account > Delete Account in the app. If you cannot access the app, send a request to the email address above.